Privacy Policy

Last updated: June 2025

1. Who We Are

Mintar Tints is a professional window tinting service based in Hungerford, Berkshire, UK. This privacy policy explains how we collect, use, and protect your personal information when you visit our website or contact us.

2. What Information We Collect

We may collect the following information:

• Contact form submissions — your name, email address, phone number, and message when you contact us through our website
• Booking information — appointment details if you book through our Calendly booking system
• Usage data — basic information about how you use our website (pages visited, device type, approximate location) to help us improve the site
• Cookies — small files stored on your device (see Section 6)

3. How We Use Your Information

We use your information to:

• Respond to your enquiries and booking requests
• Provide the window tinting services you request
• Improve our website and services
• Send service-related communications (no marketing without your consent)

4. Legal Basis for Processing

We process your personal data on the following legal bases under UK GDPR:

• Contract — to fulfil a booking or service request you've made
• Legitimate interests — to respond to your enquiries and improve our website
• Consent — where you have given us explicit permission (e.g. accepting cookies)

5. How We Share Your Information

We do not sell or rent your personal data. We may share it with trusted third-party services that help us run our website:

• EmailJS — to deliver contact form messages to our inbox
• Calendly — to manage appointment bookings
• Google — Google Sheets is used to store enquiry data securely

All third-party services are required to keep your data secure and use it only for the purposes we specify.

6. Cookies

Our website uses the following types of cookies:

• Essential cookies — necessary for the site to function correctly (e.g. remembering your cookie preference)
• Analytics cookies — help us understand how visitors use the site so we can improve it (only set if you accept)

You can accept or decline non-essential cookies using the cookie banner when you first visit the site. You can also change your browser settings to refuse cookies at any time.

7. Data Retention

We retain your personal data only for as long as necessary:

• Contact form enquiries — up to 12 months
• Booking records — up to 2 years for business records
• Website usage data — up to 6 months

8. Your Rights

Under UK GDPR, you have the right to:

• Access — request a copy of the personal data we hold about you
• Rectification — ask us to correct inaccurate data
• Erasure — request that we delete your data
• Restriction — ask us to limit how we use your data
• Objection — object to our use of your data
• Portability — receive your data in a portable format

To exercise any of these rights, please contact us at info@mintartints.co.uk.

9. Data Security

We take reasonable steps to protect your personal information. Our website uses HTTPS encryption and your data is stored securely. However, no method of transmission over the internet is 100% secure.

10. Third-Party Links

Our website may contain links to third-party websites (e.g. Google, Calendly). We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.

11. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review it periodically.

12. Contact Us

If you have any questions about this privacy policy or how we handle your data, please contact us:

• 📧 info@mintartints.co.uk
• 📞 +44 7424 954731
• 📍 Hungerford, Berkshire, RG17 0SU, UK

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.